Unified Communications: The Leading Authority
Friday, December 06, 2013ShoreTel, Inc. announces the various adjustments that were made to its Champion Partner Program. The changes include a streamlined discounting scheme, a tightened opportunity registration program, a modified version of the company’s existing MDF program, and a simplified support pricing structure. A new accreditation program is also launched to complement ShoreTel’s Champion Partner Program.
Thursday, December 05, 2013For UC solutions providers or channels thinking about how to approach the SMB market with UC, the key takeaway is to not view this as a homogenous group. To build up a customer base, you need to target the right kind of SMBs, as they will be more receptive today to your value proposition than those with solely a cost-savings mentality. For these types of businesses, here are three attributes that your value proposition should address – and note that they apply equally well whether you’re selling directly or through channels.
Thursday, December 05, 2013I was chatting recently with a product manager for one of the larger UC vendors and he mentioned that one of his dev teams is working on trying to integrate their backend server with a competitor’s desktop client. I was astonished by this as it is so yesterday in thinking about how people collaborate now.
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