CTLink - Unified Communications: The Leading Authority

Upgraded ProAV Certified Reseller Program From ViewSonic

Tuesday, June 18, 2013
ViewSonic is a visual technology and display provider which has upgraded and enhanced its ProAV Certified Reseller Program so that professional audio-visual resellers will benefit through resources that are available, and will therefore help them to increase profitability.

Mitel Snags prairieFyre

Tuesday, June 18, 2013
Yesterday, Mitel announced its $20 million acquisition of prairieFyre. The two firms have been partners in the contact center space for about 15 years with Mitel rebranding the solution since 2002.

HP Lync-Enabled IP Phones to be Distributed Via snom

Tuesday, June 18, 2013
HP’s Lync-enabled IP phone models, the HP 4110 and HP 4120, will be added by snom technology AG to its reseller community, and will aid Unified Communications deployments. These phone models will be available closer to the end of this month.

A consulting firm specializing in voice, data, video & wireless communications and collaboration

Jim Burton is Founder and CEO of CT Link, LLC. Burton founded the consulting firm in 1989 to help clients in the converging voice, data and networking industries with strategic planning, mergers and acquisitions, strategic alliances and distribution issues.

In the early 1990s, Burton recognized the challenges vendors and the channel faced as they developed and installed integrated voice/data products. He became the leading authority in the voice/data integration industry and is credited with "coining" the term computer-telephone integration (CTI). Burton helped companies including Microsoft and Intel enter the voice market and helped AT&T (now Avaya), Mitel, NEC, Nortel, Siemens and Toshiba with their CTI strategies.

In the late 1990s, venture capitalists turned to Burton for help in evaluating potential investments in IP PBX start-ups. He went on to help these and other companies with strategic planning and partnering, including NBX (acquired by 3Com, Selsius (acquired by Cisco), ShoreTel and Sphere Communications.

In the early 2000s, Burton began focusing on what he believed were emerging technologies that would have an even more profound impact than IP on the converging voice and data industry.